Preventative Maintenance & Service
A dedicated service division built to protect your investment, minimize downtime, and keep your surgical equipment performing at the highest level.
Built Around Your Uptime
Tidemark Surgical Solutions, LLC operates a dedicated preventative maintenance and service wing staffed by trained biomedical and field service technicians. We provide manufacturer-aligned Preventative Maintenance programs, rapid corrective repair, and lifecycle planning support — all delivered locally.
Our service team is factory-trained on Skytron products and equipped to support the full range of perioperative equipment we sell and install.
What We Provide
Preventative Maintenance Agreements
Customized Preventative Maintenance schedules based on your equipment inventory and clinical calendar. Annual, semi-annual, or quarterly visits to keep equipment calibrated, cleaned, and compliant.
Flexible SchedulingCorrective Service & Emergency Repair
When equipment fails, we respond fast. Our local presence means shorter response windows and less disruption to your surgical schedule. We prioritize critical OR equipment.
Priority ResponseOEM Parts & Accessories
We source and stock genuine OEM replacement parts for Skytron equipment — ensuring repairs meet manufacturer standards and your warranty coverage remains intact.
Genuine OEM PartsEquipment Lifecycle Assessments
Our technicians perform detailed assessments with written condition reports — helping your biomedical and materials management teams plan capital replacements ahead of time.
Capital PlanningIn-Service Training
On-site in-service education for clinical and biomedical staff on proper operation, cleaning, and first-level troubleshooting of all Skytron products we sell and service.
Staff EducationService Documentation & Reporting
Complete Preventative Maintenance and repair records, JCAHO-ready documentation, and cycle history reporting — giving your biomedical team the records they need during inspections.
Compliance ReadyReady to Start a Service Conversation?
Contact us to discuss a Preventative Maintenance agreement, schedule a service call, or request an equipment assessment for your facility.